FREQUENTLY ASKED QUESTIONS

What type of business is Mutley Pro for?

Mutley Pro is designed specifically for dog trainers, walkers, groomers, sitters, and pet-care professionals. Built by multi-award-winning dog business specialists with over 20 years of combined industry experience, every feature is designed for the pet-care world — not generic industries.

What's the difference between 'Software Only' and 'The Dog Pro Program'?

Our Software Only plan gives you full access to Mutley Pro’s all-in-one platform for $299/month — perfect if you’re confident setting things up yourself.

The Dog Pro Program is a 4-week hands-on transformation. It combines Mutley Pro software with coaching, live training sessions, and done-with-you setup so you’re installing a complete business model and getting real support at the same time.

What does 'The Dog Pro Program' include?

- 4 weeks of live, small-group coaching and accountability

- Step-by-step guided setup of your Mutley Pro software (done-with-you)

- Pre-built templates for contracts, pipelines, automations, and campaigns

- Weekly Q&A sessions with industry experts

- Access to our private Mutley Pro community for networking and peer support

- Onboarding + offboarding calls to ensure you’re fully set up and refund-ready

How much does 'The Dog Pro Program' cost?

The investment is $2,000 AUD for the full 4-week program. Attend all sessions and complete the criteria, and we’ll refund 100% — making it risk-free.

Who is 'The Dog Pro Program' suitable for?

Dog trainers, walkers, sitters, and groomers who want to:

- Escape admin overwhelm

- Build systems and automations

- Install proven marketing and retention tools

- Scale smarter, not harder
- No tech or business background required — we guide you step by step.

Can I sign up to the software without 'The Dog Pro Program'?

Yes. Our Software Only plan is available at $299/month plus you get a 7 day free trial. You’ll still get access to help articles, video tutorials, and live chat support.

What happens after 'The Dog Pro Program'?

By the end of the program, your software and systems are fully set up. You can continue using the software at $299/month. You can also opt into ongoing coaching if you’d like additional mentoring and support.

How often is 'The Dog Pro Program' offerred?

We open enrolment monthly but only accept 10 participants per intake to maintain hands-on support.

What kind of support will I get during 'The Dog Pro Program'?

- Live onboarding call

- Two live sessions each week (Theory + Q&A and Software + Tech Setup)

- Access to our Mutley Pro community

- WhatsApp or email support between sessions

- Offboarding call to review progress and confirm your refund eligibility

Can I continue coaching after 'The Dog Pro Program'?

Yes. Many participants choose ongoing coaching or advanced mentorship packages to keep scaling.

What if I don't want to use the software after 'The Dog Pro Program' ends?

That’s fine. You’ll still keep the knowledge, systems, and templates you’ve built. You’re not locked into a contract — you can cancel the software subscription at any time. Plus, if you completed the course and met all the criteria, you'll get your money back in full!

How do I sign up to 'The Dog Pro Program'?

Click here to go to get started

What level of business experience do I need for 'The Dog Pro Program'?

None. Whether you’re just starting or already established, the program is designed to meet you where you are.

What software subscriptions does 'Mutley Pro' replace?

Mutley Pro replaces dozens of common software subscriptions by combining them all into one platform: CRM, scheduling, invoicing, contracts, websites, email marketing, membership and course hosting, funnels, and more. No more juggling multiple logins or paying for separate tools — everything is under one roof.

Do you offer a free trial?

Yes. We offer a 7 day free trial to the software only subscription. Plus, you can cancel anytime. We also give every new customer a personalised onboarding call and step-by-step setup to ensure you’re fully supported from day one.

What support is available for 'Mutley Pro' members?

All plans include:

- A live onboarding call

- Access to help articles, training videos, and tutorials

- Live chat support

- Optional upgrades for personalised coaching or done-for-you setup

What payment integrations does 'Mutley Pro' support?

Mutley Pro integrates with Stripe and PayPal for secure payments. You can accept one-time charges, subscriptions, and upsells all inside your Mutley Pro dashboard.

How often are new features released on 'Mutley Pro'?

Mutley Pro is constantly evolving. We push out new updates and features monthly, based on user feedback and industry trends, so your software grows with you.

Which social media platforms does 'Mutley Pro' integrate with?

Mutley Pro integrates with Facebook, Instagram, Google Business, and more — letting you manage reviews, schedule posts, and respond to messages from one central inbox.

Can I run multiple businesses on 'Mutley Pro'?

Yes. Mutley Pro allows you to run multiple brands or locations from the same dashboard. You can segment your contacts, websites, and automations for each business.

Are there any lock in contracts? Can I cancel any time?

No lock-ins. You’re billed month-to-month and can cancel at any time.

What templates are available in 'Mutley Pro'?

Mutley Pro includes ready-to-use templates for:

- Proposals and invoices

- Contracts

- Websites and landing pages

- Email campaigns and automations

- Funnels and checkouts
- You can customise everything to match your brand.

Can I use my own domain?

Yes. You can easily connect your own custom domain to your website, funnels, and email sending.

How did you build 'Mutley Pro'? Is it reliable?

Mutley Pro is built on industry-leading infrastructure using GoHighLevel’s proven platform, backed by Google Cloud Platform and Amazon Web Services. We’ve added our own award-winning systems and templates for dog businesses, so it’s both powerful and reliable. Not to mention, we use it ourselves for our own award winning pet industry businesses.

Are there any additional costs to using 'Mutley Pro'?

Your $299/month includes everything listed on the features page. The only optional cost is SMS/phone usage billed on a pay-as-you-go basis and any premium third-party integrations you choose.

What if I already have a website?

No problem — you can either migrate your existing site into Mutley Pro or keep your current site and just use Mutley Pro for CRM, automations, and marketing.

Does 'Mutley Pro' offer a paid set up or migration service?

Yes. We offer optional paid setup and migration services if you’d like our team to handle the heavy lifting for you.

Can I add team members to 'Mutley Pro'?

Yes. You can create logins for your staff, control permissions, and track activity right from your dashboard.

Can I host multiple websites on 'Mutley Pro'?

Yes. You can build and manage multiple websites, landing pages, and funnels for different brands or locations under one account.

Does 'Mutley Pro' have an app for me and my members to use?

Yes. Mutley Pro has a mobile-friendly dashboard for you and a client portal for your customers. Your clients can access bookings, memberships, or communities from their phones.

Does 'Mutley Pro' integrate with accounting tools?

Mutley Pro integrates with Stripe and PayPal for payments. For bookkeeping and accounting you can connect with Xero, Quickbooks, plus you can export reports or connect with your bookkeeper. We also support integrations with third-party tools via Zapier.

What else can 'Mutley Pro' integrate with?

Mutley Pro integrates with hundreds of tools including Google Workspace, Facebook, Instagram, Stripe, PayPal, and more — plus Zapier for connecting to thousands of other apps.

Can 'Mutley Pro' do project management?

Yes. Our pipelines and task management tools allow you to track leads, sales, and even internal workflows.

Are 'Mutley Pro' websites and blogs SEO friendly?

Yes. Our websites and blogs come with built-in SEO tools, customisable metadata, and fast-loading pages optimised for Google.

Will my business be GDPR complient if I move to 'Mutley Pro'?

Mutley Pro runs on GoHighLevel’s infrastructure, using trusted hosting providers like Google Cloud Platform and Amazon Web Services. We have a Data Protection Agreement (DPA) signed directly between GoHighLevel and Mutley Pro Pty Ltd to ensure secure, compliant data handling.

Mutley Pro acts as the data processor, following your instructions and ensuring the infrastructure complies with GDPR. You, as the data controller, are responsible for:

- Obtaining user consent

- Managing your privacy policy

- Handling data access or deletion requests

- Defining what data you collect and how you use it

We provide the secure, compliant environment; you maintain your policies and practices.


Can I set up an affiliate program in 'Mutley Pro'?

Yes. Mutley Pro allows you to create affiliate programs to track referrals, commissions, and payouts right inside the platform.

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